Job Title : Apprentice Receptionist - WHR - Premier Inn - London St Pancras
Employer : WHR - Premier Inn - London St Pancras
Location : London, London, NW1 2RA
Position Type : Apprenticeship
Apprenticeship Framework and Level : Advanced Level Apprenticeship
Sector : Business & Admin
Vacancy Reference : VAC-52699
Vacancy Short Description : Premier Inn - London St Pancras are looking for enthusiastic, reliable people who are passionate about developing a career in Hospitality to join their team as an Apprentice Receptionist.
Qualifications Required : No previous qualifications required
Vacancy Full Description : You’ll create a guest’s first impressions of our hotel – During check in, your warm words and welcoming smile will help all our guest’s feel at ease and ready to enjoy their stay. On hand to answer any questions or queries you’ll be more than happy to share your knowledge about one of our products or services as well as the local area and surroundings. Should a problem arise, you’ll go the extra mile to solve it with an acceptable outcome for our guest. We want all our guests to leave having received a great experience, which you’ll have helped create with your natural flair for guest care.
You don’t need previous experience to join us in this role- It’s all about what you can bring and offer as a person. With every day being different it’s important for you to bring an enthusiastic approach to every shift you work. With the ability to multi-task, you’ll be a good team player with passion and commitment for your role. Some of this will come with our extensive training however you must have the determination and hunger to understand our service guidelines, systems and ways of working. In return we’ll help you grow and develop to be the best you can be, whilst progressing upwards if a long term career is what you are after.
Your Rewards and Benefits-
Along with a structured induction plan and training to do your role there are numerous of other benefits. Some of the big ones below, but feel free to explore more on our Whitbread careers page.
• Working more than 16 hours a week with us, you can choose to study for an apprenticeship to give you a nationally recognised qualification
• Whitbread Privilege Card 25% Discount across our Restaurants, and up to 50% on hotel rooms
• Annual incentive scheme – an extra week’s pay (tax free) on achieving all green performance targets
• A wide range of discounts retail and leisure discounts including gym membership, cinema ticket and 02 price plans (which can be shared across 5 family members or friends)
• Discounted ‘Premier Inn famous’ Hypnos mattresses and beds
• Pension scheme with employer contribution
• 50% off food whilst on shift
We believe in equal opportunity. That’s why we offer opportunities for absolutely everyone. No matter who you are – if you have heart, that’s the start of something great.
With over 800 hotels, 75,000+ rooms and further growth plans, there are endless opportunities for you within award winning Premier Inn! Come and make a difference at the UK’s leading hotel brand- Apply today.
Number of Positions Available : 1
Working Week : Minimum of 32 hrs per week- Will include weekends and evenings
Weekly Wage : £294.72
Application Deadline Date : 24/03/2020
Possible Start Date : 31/03/2020
Personal Qualities : • Hard working
• Enthusiastic and happy to take on extra responsibility where needed
• Shows real interest and determination
• Sustains optimism & drive in the face of short-term setbacks
Skills Required : • World class customer service
• Good Communication skills
• Flexible and adaptable in your approach to work
• Ability to work in a team and on an individual basis
Future Prospects : Ongoing training and development encouraged by the employer which will give the applicant the opportunity to move on to a full-time job.
Training to be Provided : Hospitality Team Member Apprenticeship L2 - Reception
Functional Skills in Maths
Functional Skills in English
Functional Skills in ICT
Other Information : Whitbread pay above the National Minimum wage for age, including their Apprentices. The current minimum wage rates are £4.35 an hour for under 18's, £6.15 an hour for 18-20 year olds, £7.70 for anyone aged 21 to 24 and £8.21 for those over 25. Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week). For your information, the current National Minimum Wage for an apprentice is £3.90 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year. Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year, however this is not relevant with Whitbread. These rates apply from 1st April 2019.
Things to consider : The key dates are to be used as a guide only. Should the right candidate be found, this vacancy may close early.
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